Magellan Healthcare COVID-19 Response

Magellan Healthcare COVID-19 Response
Information for our communities, clients, members and providers

Magellan Healthcare COVID-19 Response

As the COVID-19 pandemic continues into summer, Magellan Healthcare is here to help our members, providers, clients and communities with new information and resources.

Magellan Healthcare COVID-19 Crisis Hotline

To address the mental health and emotional well-being concerns of all Americans, Magellan Healthcare has opened a 24-hour toll-free crisis line and crisis text line that will be answered by our certified, licensed mental health clinicians.

  • Call 1-800-327-7451 (TTY 711) if you need to talk, or
  • Text SUPPORT to 78137 from 8:00 a.m. – 6:00 p.m. ET, Monday through Friday, via our secure mPulse Mobile platform*

*Texts received outside of these hours will be directed to the crisis telephone hotline.

 

Tune in to Lifetime TV on Friday, July 10!

Magellan’s Dr. Caroline Carney will discuss COVID-19 and mental health with Montel Williams on Lifetime’s The Balancing Act morning show. The segment will air at 7:30 a.m. ET/PT on Friday, July 10.

 

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How to use Telehealth

Providers and patients are embracing telehealth due to COVID-19. Watch this video to learn how to meet with a provider virtually, wherever you are.

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Video Series: COVID-19 and Your Mental Health

Magellan Healthcare presents our video series with Dr. Caroline Carney, chief medical officer, about the different ways COVID-19 can affect your mental health and how to cope. Check back for new videos every few days.

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Play COVID-19: Reminders for High-Risk Individuals
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COVID-19: Reminders for High-Risk Individuals
Play COVID-19: Healthcare Workers and Compassion Fatigue
1:09
COVID-19: Healthcare Workers and Compassion Fatigue
Play COVID-19: School's canceled. Now what?
1:17
COVID-19: School's canceled. Now what?
Play COVID-19: Coping with Isolation
1:01
COVID-19: Coping with Isolation
Play COVID-19: How to Manage Stress
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COVID-19: How to Manage Stress
Play COVID-19: Tips for Working from Home
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COVID-19: Tips for Working from Home
Play COVID-19: Your Mental Health
1:08
COVID-19: Your Mental Health
1:07
COVID-19: Reminders for High-Risk Individuals
1:09
COVID-19: Healthcare Workers and Compassion Fatigue
1:17
COVID-19: School's canceled. Now what?
1:01
COVID-19: Coping with Isolation
:57
COVID-19: How to Manage Stress
1:26
COVID-19: Tips for Working from Home
1:08
COVID-19: Your Mental Health
Magellan Healthcare Clinical Guidance on CT as a COVID-19 diagnostic tool

The CDC does not recommend use of CXR or CT to diagnose COVID-19, and the ACR has new guidance.

Is COVID-19 worry keeping you awake?

Magellan Healthcare is offering our RESTORE® program free to U.S. residents experiencing sleep difficulty related to COVID-19.

Client Updates

Read our client, provider and member communications to learn how Magellan Healthcare is ensuring business continuity while keeping our employees safe.

Click here for MCC, SWH & TMG.

Important News

Magellan Healthcare wants you to be safe during the COVID-19 outbreak, not just physically, but in other ways. Learn about myths and misinformation around the coronavirus, treatment and prevention.

Addressing Anxiety

Magellan Healthcare’s Behavioral Health experts provide tips that can help manage worry and uncertainty during this unprecedented outbreak. Find helpful information, and check back for regular updates.

Looking for more information about COVID-19?

Links to trusted national and international sources

Magellan Crisis Resources

Information and links to help you handle crises of all kinds

Magellan Mind Your Mental Health

Magellan's site for mental health awareness and information

Magellan Health and Wellness Library

Information to help you stay physically and emotionally healthy