Magellan Healthcare COVID-19 Response
As the COVID-19 pandemic continues into summer, Magellan Healthcare is here to help our members, providers, clients and communities with new information and resources.
To address the mental health and emotional well-being concerns of all Americans, Magellan Healthcare has opened a 24-hour toll-free crisis line and crisis text line that will be answered by our certified, licensed mental health clinicians.
- Call 1-800-327-7451 (TTY 711) if you need to talk, or
- Text SUPPORT to 78137 from 8:00 a.m. – 6:00 p.m. ET, Monday through Friday, via our secure mPulse Mobile platform*
*Texts received outside of these hours will be directed to the crisis telephone hotline.
How to use Telehealth
Providers and patients are embracing telehealth due to COVID-19. Watch this video to learn how to meet with a provider virtually, wherever you are.
Video Series: COVID-19 and Your Mental Health
Magellan Healthcare presents our video series with Dr. Caroline Carney, chief medical officer, about the different ways COVID-19 can affect your mental health and how to cope. Check back for new videos every few days.
Magellan Healthcare Webinars
The CDC does not recommend use of CXR or CT to diagnose COVID-19, and the ACR has new guidance.
Magellan Healthcare is offering our RESTORE® program free to U.S. residents experiencing sleep difficulty related to COVID-19.
Read our client, provider and member communications to learn how Magellan Healthcare is ensuring business continuity while keeping our employees safe.
Magellan Healthcare wants you to be safe during the COVID-19 outbreak, not just physically, but in other ways. Learn about myths and misinformation around the coronavirus, treatment and prevention.
Magellan Healthcare’s Behavioral Health experts provide tips that can help manage worry and uncertainty during this unprecedented outbreak. Find helpful information, and check back for regular updates.
Looking for more information about COVID-19?
Links to trusted national and international sources
Magellan Crisis Resources
Information and links to help you handle crises of all kinds
Magellan Mind Your Mental Health
Magellan's site for mental health awareness and information
Magellan Health and Wellness Library
Information to help you stay physically and emotionally healthy