Older Adult Assistance

Read the press release!

Magellan Healthcare Launches New Solution for Older Adults

Powered by DUOS, helping older adults live full lives at home

The older adult population in the US is becoming more significant than ever, shifting our nation’s demographics and health and social demands. Among the 73 million in the US, about 10,000 baby boomers turn 65 every day. By 2030, all boomers will be at least 65 years old. By 2034, older adults are projected to outnumber children under age 18 for the first time in US history.[1]

In addition to their sheer numbers, baby boomers have different expectations than their predecessors. Nearly 90% want to age at home[2], but will end up living alone, increasing the risk of accidents, loneliness, nutrition issues, transportation problems and the like. Magellan Healthcare’s Senior Assistance, powered by DUOS, combines human contact with technology that can address these concerns, enabling older adults to live full lives in their own homes on their own terms.

How Older Adult Assistance works

Recovery-focused approach - Magellan HealthcareOur solution pairs older adults with a trained personal assistant, or Duo. Members connect with their Duos through texts, phone calls or video chats. During regular check-ins, Duos:


  • Provide companionship
  • Help manage social determinants of health
  • Assist with social determinants of aging
The right resources for older adults at the right time

Network excellence - Magellan Healthcare

The DUOS platform aggregates all members’ insurance benefits and free community resources to address social determinants of health. Members work with their Duos to connect with social support and resources to manage:

  • Healthcare access
  • Behavioral health needs
  • Transportation access
  • Safety concerns
  • Housing challenges

“I can’t thank you enough

for all of your help. I feel so much more at ease. Love these weekly emails.”

– DUOS member

Impressive Results

  • 4/5 participants stay engaged in the program over a 3-month period
  • World-class Net Promoter Score of 70+

Older Adult Assistance
Want to learn more?

Contact us to learn how Magellan Healthcare’s Older Adult Assistance solution promotes stable, healthy independent lives for older adults.

[1] https://www.census.gov/library/stories/2019/12/by-2030-all-baby-boomers-will-be-age-65-or-older.html

[1] https://assets.aarp.org/rgcenter/ppi/liv-com/ib190.pdf