Open office hours for interested providers
Attend an open office hours session to ask questions about network contracting and credentialing.
- Thursday, May 9, 2024 2-3 p.m. Mountain; 1-2 p.m. Pacific Register
- Tuesday, May 14, 2024 9-10 a.m. Mountain, 8-9 a.m. Pacific Register
- Thursdays, May 16 through June 27, 2024 1-2 p.m. Mountain, noon-1 p.m. Pacific Register
- Tuesdays, May 21 through June 25, 2024 11 a.m. to noon Mountain, 10-11 a.m. Pacific Register
CANS 3.0 forum for child-serving providers
Attend an informational session to learn about the Child and Adolescent Needs and Strengths (CANS) 3.0, the work of the Transformational Collaborative Outcomes Management (TCOM) Center of Excellence (COE), Magellan’s assessment system for submitting CANS, and upcoming opportunities for live and online training in June.
- Friday, May 17, 2024 1-2 p.m. Mountain, 12-1 p.m. Pacific Register
Outpatient providers: Training sessions and materials
Outpatient provider live training sessions
Attend one of our May training sessions on claims submission.
- Tuesday, May 14, 2024 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
- Tuesday, May 14, 2024 1-2 p.m. (Mountain), 12-1 p.m. (Pacific) Register
- Thursday, May 16, 2024 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
- Thursday, May 16, 2024 1-2 p.m. (Mountain), 12-1 p.m. (Pacific) Register
Outpatient provider training recordings and materials
- Magellan Network and Claims Submission – Part 1 (9:41)
- Magellan Network and Claims Submission – Part 2 (8:12)
- Critical Incident Reporting and Quality-of-Care Concerns – Part 1 (14:08)
- Critical Incident Reporting and Quality-of-Care Concerns – Part 2 (4:43)
- Critical Incident Reporting and Quality-of-Care Concerns – Presentation deck (PDF)
- Availity Essentials webinar handout (PDF)
- IBHP Provider Handbook Supplement Overview – Part 1 (handbooks, credentialing and contracting, key resources – 6:56)
- IBHP Provider Handbook Supplement Overview – Part 2 (reimbursement – 4:14)
- IBHP Provider Handbook Supplement Overview – Part 3 (supervisory protocols, treatment record reviews – 10:21)
- IBHP Provider Handbook Supplement Overview – Presentation deck (PDF)
- Orientation to American Indian/Alaska Native (AI/AN) health systems and culturally validated care (25:16)
- Clinical Review Guidelines (11:25)
- Clinical Review Guidelines – Presentation deck (PDF)
All providers: Credentialing and contracting resources
All providers: New provider orientation
All providers: State-sponsored events
K12 Youth Suicide Prevention ECHO Series www.uidaho.edu/academics/wwami/echo/current-series/education/youth-suicide-prevention.
ASIST Applied Suicide Intervention Skills Training www.eventbrite.com/o/gem-state-public-health-americorps-63943834373.
Inpatient and residential providers: Live training sessions
Attend one of our May training sessions on claims submission.
Inpatient/residential providers: Training recordings and materials
- Member Transitions and Continuity of Care (7:30)
- Member Transitions and Continuity of Care – Presentation deck (PDF)
- Availity Essentials webinar handout (PDF)
- IBHP Provider Handbook Supplement Overview – Part 1 (handbooks, credentialing and contracting, key resources – 6:56)
- IBHP Provider Handbook Supplement Overview – Part 2 (reimbursement – 4:14)
- IBHP Provider Handbook Supplement Overview – Part 3 (supervisory protocols, treatment record reviews – 10:21)
- IBHP Provider Handbook Supplement Overview – Presentation deck (PDF)
- Orientation to American Indian/Alaska Native (AI/AN) health systems and culturally validated care (25:16)
- Authorization submissions – Presentation deck (PDF)
- Clinical Review Guidelines (11:25)
- Clinical Review Guidelines – Presentation deck (PDF)
Inpatient provider specific
Magellan Overview and Key Processes
- Part 1: Introduction to Magellan (8:28)
- Part 2: Overview of Authorizations (4:12)
- Part 3: Claims Submission (7:48)
- Part 4: Magellan’s Approach to Network Development (7:24)
- Presentation deck (PDF)
Critical Incident Reporting and Quality-of-Care Concerns
- Part 1: Critical Incident Reporting (14:07)
- Part 2: Quality-of-Care Concerns (4:42)
- Presentation deck (PDF)
Residential provider specific
Magellan Overview and Key Processes
- Part 1: Introduction to Magellan (8:53)
- Part 2: Overview of Authorizations (4:52)
- Part 3: Claims Submission (7:48)
- Part 4: Magellan’s Approach to Network Development (7:24)
- Presentation deck (PDF)
Critical Incident Reporting and Quality-of-Care Concerns
- Part 1: Critical Incident Reporting (14:07)
- Part 2: Quality-of-Care Concerns (4:42)
- Presentation deck (PDF)