All providers: Open office hours
Attend an open office hours session to ask questions about network contracting and credentialing.
All providers: New provider orientation
- Register for new provider orientation – This link allows you to self-register for Magellan’s Learning Management System and be assigned the new provider orientation training.
- New provider orientation agenda
- Quick reference guide (effective July 1, 2024)
All providers: Credentialing and contracting resources
All providers: Upcoming live training sessions
Outcomes and assessment system overview
- Wednesday, June 5, 2024 – 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
- Tuesday, June 11, 2024 – 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
- Tuesday, June 18, 2024 – 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
- Tuesday, June 18, 2024 – 1-2 p.m. (Mountain), 12-1 p.m. (Pacific) Register
- Tuesday, July 2, 2024 – 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
Combined Behavioral Health assessment overview
- Friday, June 14, 2024 – 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
- Monday, June 24, 2024 – 1-2 p.m. (Mountain), 12-1 p.m. (Pacific) Register
Authorization system overview
- Thursday, June 6, 2024 – 2-3 p.m. (Mountain), 1-2 p.m. (Pacific) Register
- Tuesday, June 11, 2024 – 1-2 p.m. (Mountain), 12-1 p.m. (Pacific) Register
- Wednesday, June 26, 2024 – 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
- Monday, July 1, 2024 – 1-2 p.m. (Mountain), 12-1 p.m. (Pacific) Register
- Thursday, July 11, 2024 – 1-2 p.m. (Mountain), 12-1 p.m. (Pacific) Register
Claims submission overview
- Friday, June 28, 2024 – 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
- Tuesday, July 9, 2024 – 10-11 a.m. (Mountain), 9-10 a.m. (Pacific) Register
Availity Essentials administrator overview
Note: you must sign in to Availity Essentials to register for and attend these webinars
- Wednesday, June 5, 2024 – 2-3 p.m. (Mountain), 1-2 p.m. (Pacific) Register
- Wednesday, June 12, 2024 – 2-3 p.m. (Mountain), 1-2 p.m. (Pacific) Register
Availity Essentials key functions
Note: you must sign in to Availity Essentials to register for and attend these webinars
Outpatient providers: Training recordings and materials
- Magellan Network and Claims Submission – Part 1 (9:41)
- Magellan Network and Claims Submission – Part 2 (8:12)
- Critical Incident Reporting and Quality-of-Care Concerns – Part 1 (14:08)
- Critical Incident Reporting and Quality-of-Care Concerns – Part 2 (4:43)
- Critical Incident Reporting and Quality-of-Care Concerns – Presentation deck (PDF)
- Availity Essentials webinar handout (PDF)
- IBHP Provider Handbook Supplement Overview – Part 1 (handbooks, credentialing and contracting, key resources – 6:56)
- IBHP Provider Handbook Supplement Overview – Part 2 (reimbursement – 4:14)
- IBHP Provider Handbook Supplement Overview – Part 3 (supervisory protocols, treatment record reviews – 10:21)
- IBHP Provider Handbook Supplement Overview – Presentation deck (PDF)
- Orientation to American Indian/Alaska Native (AI/AN) health systems and culturally validated care (25:16)
- Clinical Review Guidelines (11:25)
- Clinical Review Guidelines – Presentation deck (PDF)
Inpatient/residential providers: Training recordings and materials
- Member Transitions and Continuity of Care (7:30)
- Member Transitions and Continuity of Care – Presentation deck (PDF)
- Availity Essentials webinar handout (PDF)
- IBHP Provider Handbook Supplement Overview – Part 1 (handbooks, credentialing and contracting, key resources – 6:56)
- IBHP Provider Handbook Supplement Overview – Part 2 (reimbursement – 4:14)
- IBHP Provider Handbook Supplement Overview – Part 3 (supervisory protocols, treatment record reviews – 10:21)
- IBHP Provider Handbook Supplement Overview – Presentation deck (PDF)
- Orientation to American Indian/Alaska Native (AI/AN) health systems and culturally validated care (25:16)
- Authorization submissions – Presentation deck (PDF)
- Clinical Review Guidelines (11:25)
- Clinical Review Guidelines – Presentation deck (PDF)
Inpatient provider specific
Magellan Overview and Key Processes
- Part 1: Introduction to Magellan (8:28)
- Part 2: Overview of Authorizations (4:12)
- Part 3: Claims Submission (7:48)
- Part 4: Magellan’s Approach to Network Development (7:24)
- Presentation deck (PDF)
Critical Incident Reporting and Quality-of-Care Concerns
- Part 1: Critical Incident Reporting (14:07)
- Part 2: Quality-of-Care Concerns (4:42)
- Presentation deck (PDF)
Residential provider specific
Magellan Overview and Key Processes
- Part 1: Introduction to Magellan (8:53)
- Part 2: Overview of Authorizations (4:52)
- Part 3: Claims Submission (7:48)
- Part 4: Magellan’s Approach to Network Development (7:24)
- Presentation deck (PDF)
Critical Incident Reporting and Quality-of-Care Concerns
- Part 1: Critical Incident Reporting (14:07)
- Part 2: Quality-of-Care Concerns (4:42)
- Presentation deck (PDF)
All providers: State-sponsored events
K12 Youth Suicide Prevention ECHO Series www.uidaho.edu/academics/wwami/echo/current-series/education/youth-suicide-prevention.
ASIST Applied Suicide Intervention Skills Training www.eventbrite.com/o/gem-state-public-health-americorps-63943834373.