Magellan + the new IBHP

Magellan Healthcare is excited to work with Idaho to transform how mental health, substance use disorder and youth services are delivered in the state. With over 30 years of experience running state Medicaid and children’s programs, we understand and can solve challenges that sometimes keep you from getting the help you or your family member needs. We look forward to hearing from you and working with you to build a program that gives you and your family peace of mind.

The new Idaho Behavioral Health Plan (IBHP) will transform and improve Idaho’s behavioral healthcare system by coordinating behavioral health benefits for about 425,000 Medicaid members and Idaho residents.

What is different about this new IBHP?

Under the current IBHP, you may get services from one of four organizations, including the Idaho Division of Behavioral Health. Under the new program, you’ll get all services from Magellan Healthcare, and some new ones:

  • Crisis System of Care – NEW!
    • 7 Adult Crisis Centers
    • 4 Youth Crisis Centers
    • Mobile Response Teams
    • Crisis Call Center
  • Assertive Community Treatment (ACT)
  • Outpatient Behavioral Healthcare
  • Substance Use Disorder (SUD) Treatment
  • Coordinated Specialty Care for Early Serious Mental Illness (SMI)
  • Inpatient Behavioral Healthcare
  • Intensive Care Coordination (ICC) – NEW!
  • Psychiatric Residential Treatment Facility (PRTF) Services
  • Home with Adult Residential Treatment (HART)
  • Children’s Behavioral Healthcare
  • Medicaid and Non-Medicaid Youth Empowerment Services (YES)
  • Wraparound Services
  • Parenting with Love and Limits (PLL)
  • Mental Health Courts
  • Non-Medicaid Services
Who to contact if you have questions
  • If you have questions about your coverage, contact the phone number on the back of your insurance card.
  • For eligibility questions, contact the Division of Self-Reliance at 877-456-1233.
  • For general referrals, contact the Idaho CareLine at 2-1-1.
  • For questions about the future Idaho Behavioral Health Plan or other questions, contact IBHP@dhw.idaho.gov to connect with the Idaho Behavioral Health Plan Governance Bureau.
Read the DHW Voice Article!

New Behavioral Health Plan strives for integrated care for Idahoans with serious mental illness and substance use disorder.