Help for Primary Care Providers

Even before the COVID-19 pandemic entered our world, the prevalence of mental illness and suicidal ideation in the US was increasing. In 2019, 61.2 million American adults (24%) had a mental illness and/or substance use disorder, an increase of 5.9% over 2018.1

Depression for those under age 50 increased steadily from 2016 to 2019:1

  • 22.6% increase among those aged 12-17
  • 35.1% increase among those aged 18-25
  • 23.6% increase among those aged 26-49

From 2009 to 2019, suicidal thoughts, plans and attempts increased among:1

  • Young adults aged 18-25: 95%, 98.8% and 62.4%, respectively
  • Adults aged 26-49: 23.3%, 50% and 24.5%, respectively

Increased stressors brought about by the pandemic have exacerbated the state of mental health in the US. More people from January to September 2020, compared to all of 2019, sought help for anxiety (93% increase) and depression (62% increase).2 Since COVID-19 began, suicidal ideation in the US has more than doubled, with younger adults, racial/ethnic minorities, essential workers and unpaid adult caregivers experiencing disproportionately worse effects.3

Magellan has created a website that provides behavioral health information for PCPs to use to evaluate, treat and refer patients to help them get the care they need. offers:

  • Diagnostic screening tools to help providers quickly and easily identify patients’ behavioral health risks for anxiety, bipolar disorder, depression, drug and alcohol abuse, and post-traumatic stress disorder.
  • Clinical practice guidelines from Magellan and the American Psychiatric Association that promote evidence-based practices and positive outcomes.
  • Patient handouts on a variety of topics that providers can share to educate patients and help them make informed health decisions.
  • Community Resourcefinder to assist providers in recommending local services that can support their patients through life stages, including housing, adoption, infant and childcare, education, senior care, home care and special needs.
  • Magellan webinars to help providers learn more about HEDIS quality measures for mental health and substance use disorder screening and treatment, and what the measures mean for their practices. helps providers to efficiently address behavioral health conditions and provide whole-person care for their patients.


Download the information sheet

Magellan’s Collaborative Care Solution

Magellan Healthcare research has found that 60% of first-time behavioral health emergency room visits come from patients who saw their primary care physician within the previous six months yet had no behavioral health diagnosis. Magellan’s Collaborative Care product, powered by NeuroFlow, provides a seamless way for PCPs to screen for and treat behavioral health conditions before they become emergencies.

The importance of integrated physical and behavioral healthcare has increasingly become a focal point within the healthcare industry. Integrated care enables prevention and early identification of behavioral health issues, better medication management for comorbidities, and long-term monitoring. Facilitating whole-person care in this way increases behavioral health access and can reduce total cost of care through reductions in emergency department and inpatient care.

Magellan’s solution marries our clinical experts with NeuroFlow technology that seamlessly integrates with electronic health records and workflows, empowering PCPs with tools and support to identify and address low to moderate behavioral health conditions within the primary care setting before they escalate.

Download Magellan’s Collaborative Care solution information sheet

Magellan Healthcare Programs and Services

Explore our customizable behavioral health solutions for government and commercial health plan partners to provide better, more affordable care for adults, children and their families.

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