Across the country, fragmented systems delay care for people in crisis—leading to higher suicide risk, rising emergency costs and avoidable justice system involvement.
As a single accountable entity, Magellan Crisis Connect 360 SM is transforming how communities respond to behavioral health crises—helping individuals move from crisis toward a more stable tomorrow, supported every step of the way by timely care, follow-up, connection to services and a focus on lasting wellbeing.
What is Magellan Crisis Connect 360?
Magellan Crisis Connect 360 is an integrated model for delivering centralized, coordinated behavioral health crisis care. Across the crisis continuum, our program improves:
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Access through timely, community-based crisis support
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Outcomes via early intervention, coordinated response and ongoing follow-up
- Accountability by clarifying roles, centralizing oversight and ensuring seamless care connections
- System efficiency by easing strain on emergency rooms and justice systems
- Care continuity through seamless transitions from crisis stabilization to appropriate long-term support
- Recovery and resiliency by reducing the risk of repeat crisis events and supporting sustained progress
Built on trusted foundations, Magellan Crisis Connect 360 aligns with SAMHSA’s National Guidelines, is informed by our work with the Idaho Department of Health and Welfare, and reflects our deep engagement with national crisis care leaders—including the American Association of Suicidology and the International Council for Helplines.
Dive Deeper into Magellan Crisis Connect 360
Explore the six-pillar model and see the system in action.
A focused look at how our approach ensures timely, coordinated behavioral health crisis care for every individual
An inside look at how our dashboards track key metrics, provide system-wide visibility and promote public-facing transparency
“Through shared innovation with Magellan, we’ve strengthened our local mental health system.”
—Crisis Service Provider Partner
We collaborate with states and counties to deliver coordinated, sustainable solutions that make a lasting impact.
Suicide Prevention and Crisis Resources
If you are or someone you care about is experiencing a mental health or substance use crisis, or any other emotional distress, call or text 988, or chat at 988lifeline.org. Free, confidential support is available 24/7.
Explore tools and support to help prevent suicide and promote mental wellbeing in your home, workplace or community.
Access free, downloadable guides to help individuals and communities heal from traumatic events.
Sign up to receive information and updates from Magellan Healthcare on behavioral health webinars and education!