Bridging the behavioral health access crisis
Across the U.S., the demand for behavioral health services far exceeds the supply.
Unmatched network reach
Magellan’s extensive provider ecosystem provides fast, flexible access to high-quality care.
Our network includes
- 38,000+ EAP providers offering in-person and virtual care
- 32,000+ virtual counselors available across all time zones
- 2,100+ Critical Incident Response (CIR) specialists for workplace emergencies
- 150+ Substance Abuse Professional (SAP) providers for comprehensive addiction support
Speed that saves lives
- Crisis/Urgent cases: Access within 1 day
- Routine appointments: Access within 3 days
Continuity of care
Mental health recovery thrives on consistent therapeutic relationships. If a member wishes to continue care with a clinician they’ve seen before, and that clinician is available, Magellan will warm transfer the member to support ongoing, uninterrupted care.
Quality you can trust
Our commitment to accuracy eliminates the frustration of outdated information:
- Quarterly attestation ensures every provider listing is current and accurate
- Automatic suppression if data is outdated, before it impacts members
- Continuous provider education maintains the highest standards of data integrity
Why choose Magellan?
Magellan helps employees get the care they need—quickly, personally, and effectively.:
- Fast, reliable access across multiple channels
- One of the largest, most diverse provider networks
- Clinical excellence with evidence-based care
- Personal service and innovative technology
Demonstrate your support for employee mental health. Explore tailored counseling solutions and immediately boost wellbeing, engagement and productivity.
Prefer to connect by email? Reach out to us directly at MHCInfo@MagellanHealth.com—we’d love to hear from you and discuss how we can support your organization.