Provider resources

Handbooks (manuals)

The Magellan National Provider Handbook outlines the policies and procedures with which providers are required to comply when serving those whose care is managed by Magellan and/or its affiliated companies.

Magellan National Provider Handbook 

Providers also must comply with the policies and procedures contained in any applicable handbook supplements, including:

Organizational Provider Handbook Supplement

Provider Handbook Supplement for Connect Nevada: Strengthening Youth, Empowering Families

Frequently asked questions

For information about clinical appeals and claim disputes, see the Authorization and claims section of this website. For information about complaints/grievances and reporting critical incidents, see the Quality management section.

Provider Frequently Asked Questions


Authorization to Use and Disclose Protected Health Information Form

Claims Appeal/Dispute Form

Complaint/Grievance Form – Child/Youth/Adult 

Complaint/Grievance Form – Provider

Critical Incident Reporting Form

Freedom of Choice: Child/Youth/Young Adult Consent Form

Referral for Youth Services Form

State of Nevada Complaint Form for Reporting Fraud, Waste and Abuse

Availity Essentials

You will access Magellan-specific applications and resources through the Magellan of Nevada Payer Space in Availity Essentials.

  • If you’re already using Availity Essentials with another payer, you’re set to work with Magellan of Nevada on Availity Essentials.
  • If you don’t already use Availity Essentials, set up your account now. (There is no cost for registration or use.) Availity has complimentary webinars and resources to help you get started with your registration. How to get started with Availity.