Connect Nevada services

Care Coordination

High-Fidelity Wraparound (HFW)

High-Fidelity Wraparound (HFW) is a strengths-based approach that helps children and young adults grow up in their homes and communities. It is a planning process that involves a Care Coordinator, the child/young adult, and their family and providers. It can also include friends, teachers, and others who are close and supportive. This group is called a Child and Family Team (CFT). The CFT works together to create a comprehensive Plan of Care. The CFT and Plan of Care help the child/young adult and their family succeed at home and in the community.

Intensive Care Coordination (ICC)

Intensive Care Coordination (ICC) is similar to High-Fidelity Wraparound but is offered to youth who may not have a caregiver, or to youth and families who would prefer a less intensive level of engagement.

Targeted Case Management (TCM)

Targeted Case Management (TCM) is the lowest intensity service that allows youth and their families/caregivers to have a periodic check-in with a care manager while they receive other services under the Connect Nevada program.

Intensive Home-Based Treatment

Intensive Home-Based Treatment (IHBT) is for children/young adults who are at risk of out-of-home (OOH) treatment or returning from OOH treatment. These services are provided at home, at school, and in the community.

IHBT Services
IHBT Services may help with one or more of the following, depending upon the needs of the youth and family

  • Behavioral health assessment and care planning
  • Crisis response, stabilization, and safety planning
  • Psychiatric referral/treatment, if necessary
  • Behavioral health counseling and therapy: individual and family, as necessary
  • Cognitive and emotional coping skill development, with a focus on trauma-informed care
  • Family psychoeducation/skill building (parenting and behavior management)
  • Resilience- and support-building interventions

IHBT Services are offered through community-based agencies that contract with Magellan to provide these services.

Emergency and Planned Respite

Respite gives temporary relief for parents/guardians caring for a child/young adult with mental health needs. It can also help parents/guardians in a situation that can put a child/young adult at risk of out of home treatment or child welfare involvement. Respite can be planned or given during a crisis (emergency).

Emergency respite

Emergency respite is immediate temporary or short-term care for children/young adults. It is for families who are facing a crisis and no other safe childcare options are available. Emergency respite gives parents/guardians immediate stress relief. It can keep a crisis from getting worse. It can also prevent physical or emotional injury to the child/young adult and their family members.

Emergency respite may take place in the home or out of the home. Emergency respite services include linking families to long-term community-based services and supports.

Planned respite

Planned respite is given to parents/guardians on a scheduled basis. Parents/guardians get support services and time to recharge.

Community-based respite

Community-based respite care is given near the child’s or young adult’s home. It can be at places like:

  • Community centers
  • Parks and recreation locations
  • Boys and Girls clubs
  • Art or music classes
  • Other locations with activities that give the child/young adult a positive experience

Self-directed respite is given by a provider the parent/guardian chooses when they are unable to find a community-based provider who can meet their needs. They can choose a trusted friend, neighbor or relative who can care for the child/young adult. Magellan will work with the parent/guardian to train the person to care for the child/young adult.


Family Peer Support

Family Peer Support is a service provided by Nevada PEP, a non-profit organization that is contracted with the Division of Child and Family Services.

Family Peer Support Partners are people who have lived experience with:

  • Taking care of a child/young adult with mental health needs
  • Navigating child-serving systems

Family Peer Support Specialists are trained to:

  • Help families with children or young adults who have serious or complex mental health needs
  • Find information, support and resources
  • Provide compassion and understanding of the unique needs of the family
  • Help parents or caregivers advocate and get support and services to help at home, in the community, and at school

Magellan will refer families to Nevada PEP for support if needed. For more information about Nevada PEP, visit

Youth Peer Support

Youth Peer Support Partners are young people ages 18 to 26 who have lived experience with their own mental health needs. They may have experience with child-serving systems.

They are trained to:

  • Give children/young adults encouragement and support through their recovery process
  • Find information, support, and resources
  • Help others feel less alone by sharing their own lived experience

You can visit the Child, Youth, Young Adult, and Family Handbook to learn more about Connect Nevada services. You can also email Magellan at or call 1-833-396-4310 (TTY 711) 24 hours a day, 7 days a week for more info or to get help.



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