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Handbooks and forms
Magellan Healthcare Telehealth

[…] access to a deep and specialized network Receive treatment before work, after work or on weekends Have more frequent touch points to improve compliance with treatment and avoid unnecessary hospitalizations Avoid travel, lost time from work and weeks of waiting for an appointment 88% of enrolled members prefer telehealth over traditional in-person care. Member Icon

Employee Assistance Program (EAP)

An evidence-based, comprehensive program to support your workforce and their families with all their wellbeing needs  

Children’s services models

[…] worse by the pandemic, have initiated the Surgeon General and leading children’s health organizations in issuing declarations of a youth mental health crisis.1 Our updated monograph provides an in-depth analysis of an integral issue–the increasing rate of psychotropic drug prescribing in the treatment of young people. Originally published in 2013, our monograph highlights the […]

Autism Acceptance Campaign Toolkit

Stay tuned to our LinkedIn and Facebook pages for health resources, education and news.

Getting paid

Submitting claims Magell an is committed to reimbursing our providers promptly and accurately in accordance with our contractual agreements. We encourage providers to submit claims electronically using one of the following methods. (Effective July 1, 2024) Option 1 – Individual claims You can submit individual claims to Magellan Healthcare of Idaho using Availity Essentials. […]

Programs

Our approach Clinically robust services backed by over 50 years of expertise. Comprehensive combination of 24/7 live assistance, innovative digital solutions and committed account and crisis response support. Inclusive solutions that address the unique needs of a diverse workforce.

EAP Enhancements

Specialized solutions enhance your program to meet the specific needs of your employee population. They are available for an additional cost.

Provider resources

Handbooks (manuals) The Magellan National Provider Handbook outlines the policies and procedures with which providers are required to comply when serving those whose care is managed by Magellan and/or its affiliated companies.   Magellan National Provider Handbook       **Updated for 2026** Providers also must comply with the policies and procedures contained in any applicable […]

Welcome to Magellan Employee Assistance Program

[…] Employee Assistance Program! Thank you for choosing Magellan Healthcare’s Employee Assistance Program. We support your leadership, management and employees with workplace support, training and life enrichment services. This site contains all the things you need to launch and use Magellan’s EAP in your organization. If you have any questions, please contact your Magellan account manager.

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